$309.5M Amazon Return Policy Settlement
Open for claims · Claim deadline December 1, 2026 · Published September 29, 2026 · Updated October 11, 2026
Am I eligible for the Amazon settlement?
You qualify if you returned or requested a refund for a physical product bought on Amazon.com and received in the U.S. between September 5, 2017 and February 12, 2026, and you did not get a proper refund or were later charged again for the returned item. Subclass A members are paid automatically. Subclass B members must file by December 1, 2026 using the Notice ID and Confirmation Code from their emailed settlement notice, with order details and supporting proof. Your notice says which subclass you are in. The class period is September 5, 2017 to February 12, 2026.
| Status | Open for claims |
|---|---|
| Total settlement fund | $309,500,000 |
| Claim deadline | December 1, 2026 |
| Class period | September 5, 2017 to February 12, 2026 |
| Official claim site | www.returnsettlement.com |
What is this settlement about?
A $309.5 million settlement resolves claims that Amazon failed to refund, under-refunded, refunded late, or later re-charged customers for items they returned. Amazon denies wrongdoing. Payments are pro rata based on each member's unpaid refund amount plus interest. Class members Amazon has already identified (Subclass A) are paid automatically; others (Subclass B) must file a claim. In re: Amazon Return Policy Litigation, No. 2:23-cv-01372-JNW (W.D. Wash.).
How to file a claim
- Check the eligibility rules above.
- File your claim on the official settlement website before December 1, 2026.
- Keep your confirmation email or claim ID.
Check which other settlements you qualify for
Frequently asked questions
When is the deadline for the Amazon settlement?
Claims must be filed by December 1, 2026.
Is ClaimWise a law firm or the settlement administrator?
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